Privacy and Data Protection

Our policy documents are available for download in PDF format. Click on the heading to download. If you have any questions or do not see a policy addressing your particular enquiry, please get in touch.

*NOTE FOR PARENTS:

If you are attempting to make an online payment and have opened this page in a new tab by accident, please navigate back to VSware by using the tabs along the top of your browser page.

  • Data Protection Policy
    Our Data Protection Policy sets out procedures which are to be followed when dealing with personal data collected through this website, our sales and marketing activities and other communication infrastructure. Note that this does not apply to the processing of school-level data (such as staff, students and parents), as VS is a Data Processor in this regard, an area which is covered by our Data Safeguarding Policy. Schools, as the Data Controllers, should provide their own equivalent guidance and policies.
  • Privacy Statement
    This Privacy Statement outlines your rights to privacy and our commitment to safeguarding your personal data. VSware’s ambition is to be fully transparent in our privacy practices and the choices you can make regarding your personal data that is processed by VSware.
  • Data Safeguarding Policy
    This document sets out our policy with regard to Data Safeguarding, which is in addition to the Data Protection Policy. The Company views the correct and lawful handling of personal and sensitive data as key to its success and dealings with schools. The Company shall ensure that it handles all data correctly and lawfully, within a safe and secure environment.
  • Website Terms & Conditions
    Our Website Terms & Conditions cover the use of this website (our products and services carry separate terms) and any data collected through enquiries, in addition to the use of cookies to provide compliance with the EU Cookie Law.

  • Online Payments Terms & Conditions
    Our Online Payments Terms & Conditions policy document sets out procedures which are to be followed when making payments online with VSware.  Note if your school utilises it’s own Merchant bank account, please refer to your school’s online payments terms & conditions policies which will be available on their website.

  • VSware API Terms & Conditions
    VSware API Terms & Conditions policy document sets out procedures which are to be followed.

  • Cookie policy
    VSware's cookie policy document outlines our approach to cookies, ensuring transparency and compliance with data regulations.

Data Breach Form

If you become aware of a data breach, please call support on 01-5549628 as soon as you can. The support line is available from 8:30am to 6pm, Monday to Friday.

If you notice a data breach outside of these hours, please use this contact form. Out of hours or weekend messages will monitored and responded to.

*NOTE FOR PARENTS: This form is for reporting data breaches only. If you are a parent with a general query regarding VSware, please contact your school directly.

If you are attempting to make an online payment and have opened this page in a new tab by accident, please navigate back to VSware by using the tabs along the top of your browser page.

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